Related skills
salesforce tableau excel apis sso📋 Description
- Build and maintain relationships with key customer stakeholders.
- Act as primary contact for technical and compensation inquiries.
- Provide guidance on Payscale product capabilities and best practices.
- Troubleshoot and resolve technical issues promptly.
- Conduct regular technical reviews and health checks.
- Develop training programs with customers.
🎯 Requirements
- Bachelor's degree in HR, Compensation, Data Analytics, or related field.
- 3+ years in technical account management or similar tech customer roles.
- 3+ years in HR/compensation role, ideally within SaaS/compensation.
- Experience with Payscale Marketpay or Payfactors products.
- Strong technical background: APIs, SFTPs, SSO, and compensation data.
- CRM and support ticketing experience (Salesforce, Atlassian).
🎁 Benefits
- Remote-first culture with flexible work options.
- 401(k) retirement with company match.
- Comprehensive medical, dental, vision insurance.
- 16 weeks paid parental leave.
- HSA and FSA options plus annual remote stipend.
- Ongoing learning, development, and career growth.
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