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customer success technical support saas onboarding training📋 Description
- Provide technical support for Credentialing customers
- Plan and optimize automated workflows to drive success
- Onboard customers with admin and end-user training
- Build deep Credentialing platform expertise and train others
- Collaborate with CS, Support, Product on technical issues
- Travel up to 20% for customer meetings and industry events
🎯 Requirements
- 1-2 years provider credentialing experience
- 1-2 years customer support or CRM experience
- SaaS software configuration and service experience
- Healthcare IT market exposure
- Strong technical communication skills
- Bachelor's degree desirable but not required
🎁 Benefits
- Fully company-paid medical, dental and vision insurance
- Generous PTO for work-life balance
- Paid parental leave for birth/adoption
- 401(k) with company match
- Hybrid or remote work options
- Annual Costco membership and stipends
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