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integrations saas notion zendesk apis📋 Description
- Serve as dedicated technical contact for named enterprise accounts with CSM
- Conduct regular health reviews: API usage, integrations, config gaps
- Lead technical workshops and escalation discussions for accounts
- Identify risks early; create remediation plans and drive them
- Guide customers through platform configurations and integration architecture
- Own the technical success plan with data flows and integration specs
🎯 Requirements
- 4-7 years in TAM/Solutions Engineer/Senior Support in SaaS
- Experience owning enterprise-tier, strategic named accounts
- Ability to work across APIs, integrations, data pipelines, and SaaS configuration
- Familiarity with influencer marketing or social media data platforms is a plus
- Bilingual in technical and business: explain API failures to engineers and CMOs
- Strong PM instincts; document thoroughly; autonomous in remote work
🎁 Benefits
- Collaborative, talented team
- Access to learning platform and training tools
- Surprise meal stipends
- Work-life harmony: 15 days vacation, holidays, wellness allowance, parental leave
- Whole health package: medical, dental, vision, life, disability
- 401k (USA) savings plan
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