Technical Account Manager, Bridge

Added
10 days ago
Type
Full time
Salary
Salary not provided

Related skills

payments fintech sql onboarding rest

πŸ“‹ Description

  • Serve as primary technical contact for strategic accounts.
  • Lead onboarding plans and coordinate integration timelines.
  • Lead complex tech troubleshooting and incident response.
  • Translate customer needs into product feedback and fixes.
  • Identify opportunities to increase account value and adoption.
  • Develop runbooks and success metrics for each account.

🎯 Requirements

  • 5+ years in enterprise client-facing technical roles.
  • Strong RESTful API experience; explain tech concepts clearly.
  • Proficiency with SQL for data exploration and diagnostics.
  • Troubleshooting skills; coordinate with engineering on incidents.
  • Excellent stakeholder management and communication.
  • Experience owning complex cross-team projects.

🎁 Benefits

  • Opportunity to shape payments infrastructure using stablecoins.
  • Collaborative, mission-driven team with payments expertise.
  • Significant scope to influence product direction and cross-border money movement.
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