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javascript aws tableau typescript splunk📋 Description
- Act as strategic customer contact for supportability and best practices.
- Lead complex Enterprise onboarding projects.
- Maintain docs on customer infrastructure and Kasada configurations.
- Resolve complex tickets involving CDNs, code, and web apps.
- Collaborate with Kasada teams to resolve issues as needed.
- Monitor tickets during business hours and handle urgent requests.
🎯 Requirements
- Bachelor’s degree in CS/Cybersecurity or related field.
- 3+ years in a TAM or post-sales role.
- Proficiency in JavaScript and TypeScript.
- DNS knowledge and basic Unix/macOS commands.
- Experience with cloud providers, preferably AWS.
- Experience with data analytics tools (Splunk, Tableau, PowerBI).
🎁 Benefits
- Equity/stock options.
- Generous parental leave and family support.
- EAP with confidential counseling.
- Birthday leave.
- Wellness leave.
- Annual company offsites; dog-friendly Sydney HQ.
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