Technical Account Manager Architect - Singapore

Added
12 days ago
Type
Full time
Salary
Salary not provided

Related skills

azure linux aws kubernetes gcp

πŸ“‹ Description

  • Work with strategic ClickHouse users on onboarding and production launches
  • Provide architectural, technical, and migration guidance
  • Lead projects, escalations, and meetings to enable customer success
  • Ownership of L3 support cases and escalations with L1/L2 teams
  • Partner with Product Management, Engineering, and Sales to develop roadmaps
  • Be present for 24x7 support in a global, distributed environment
  • Assist with hiring and mentoring new team members
  • Develop docs, Knowledge Base, and reference architectures

🎯 Requirements

  • 5+ years in TAM/PS/Senior Support/PM roles
  • 5+ years deploying and supporting scalable DBMS
  • Technical breadth: DBMS, OLAP, cloud/SaaS, distributed systems
  • Linux/Unix, Kubernetes, and system/network administration
  • Experience leading large technical projects
  • Expertise with AWS, GCP, Azure and EC2
  • Excellent customer-facing communication and collaboration
  • Self-driven, curious, and eager to learn

🎁 Benefits

  • Flexible work environment – remote-friendly, active in 20 countries
  • Healthcare – employer contributions
  • Equity in the company – stock options
  • Time off – flexible time off
  • A $500 Home office setup for remote employees
  • Global Gatherings – company-wide offsites
  • Culture - We All Shape It
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