Related skills
azure linux aws kubernetes gcpπ Description
- Work with strategic ClickHouse users on onboarding and production launches
- Provide architectural, technical, and migration guidance
- Lead projects, escalations, and meetings to enable customer success
- Ownership of L3 support cases and escalations with L1/L2 teams
- Partner with Product Management, Engineering, and Sales to develop roadmaps
- Be present for 24x7 support in a global, distributed environment
- Assist with hiring and mentoring new team members
- Develop docs, Knowledge Base, and reference architectures
π― Requirements
- 5+ years in TAM/PS/Senior Support/PM roles
- 5+ years deploying and supporting scalable DBMS
- Technical breadth: DBMS, OLAP, cloud/SaaS, distributed systems
- Linux/Unix, Kubernetes, and system/network administration
- Experience leading large technical projects
- Expertise with AWS, GCP, Azure and EC2
- Excellent customer-facing communication and collaboration
- Self-driven, curious, and eager to learn
π Benefits
- Flexible work environment β remote-friendly, active in 20 countries
- Healthcare β employer contributions
- Equity in the company β stock options
- Time off β flexible time off
- A $500 Home office setup for remote employees
- Global Gatherings β company-wide offsites
- Culture - We All Shape It
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