Related skills
cloud linux kubernetes olap dbms📋 Description
- Onboard strategic ClickHouse users; lead production launches and POCs.
- Provide architectural, technical, and migration guidance and assistance.
- Lead projects, escalations, and meetings to enable customer success.
- Own L3 support cases and escalations with L1/L2 teams.
- Partner with Product Management, Engineering, and Sales to shape the roadmap and account plans.
- Be available for scheduling and onsite travel to deliver high-quality 24x7 support.
🎯 Requirements
- 5+ years in Technical Account Management, Professional Services, Senior Support, or Project Management.
- 5+ years in implementing/operating scalable distributed DBMS.
- Technical breadth in DBMS, OLAP, Cloud/SaaS, Linux/Unix, Kubernetes, and big data.
- Experience leading large-scale technical projects with multiple engineers.
- Expertise with AWS, GCP, or Azure IaaS (EC2).
- Excellent communication and customer-facing collaboration skills.
🎁 Benefits
- Flexible, remote-friendly, global presence.
- Healthcare coverage via employer contributions.
- Equity/stock options for new hires.
- Flexible time off and generous leave policies.
- $500 home office setup for remote employees.
- Global gatherings and in-person company-wide events.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!