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integrations ai apis logging sso📋 Description
- Act as trusted technical advisor for accounts.
- Provide proactive tech guidance through lifecycle.
- Collaborate with Sales, Product, Engineering, Support.
- Own and manage technical escalations; ensure resolution.
- Conduct regular account reviews and roadmap sessions.
- Identify upsell opportunities based on needs and usage.
🎯 Requirements
- 3-5 years in a customer-facing technical role.
- Experience managing enterprise or mid-market accounts.
- APIs, integration, security focus (SSO, SCIM, SFTP).
- Read logs, debug issues; translate to business impact.
- Proficiency in AI tools to optimize workflows.
- Excellent communication and cross-functional collaboration.
🎁 Benefits
- Competitive base salary + company-wide bonus.
- Generous time off and parental leave.
- Health benefits: medical, dental, vision, life.
- 401K with company match.
- Amazing rewards and incentives.
- Community service and giving back.
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