Related skills
integrations apis saml scim ai tools📋 Description
- Own post-sales technical success for enterprise customers.
- Lead onboarding and joint success plans with milestones.
- Drive proactive engagement via EBRs, roadmap alignment, and tech reviews.
- Deliver admin and power-user enablement on APIs, integrations, and auth governance.
- Lead escalations, migrations, and incident coordination with cross-functional teams.
- Monitor customer health data and usage to surface risks and renewal readiness.
🎯 Requirements
- 5+ years in a customer-facing, consultative technical role for enterprise SaaS.
- Strong technical acumen with APIs, integrations, SAML, SCIM, and IT architecture.
- Curious about AI tools and emerging tech to boost productivity and decision-making.
- Comfortable presenting to executives, translating technical outcomes into business value.
- Understands how account health, data-driven insights, and technical risk reduction tie to NRR.
- Thrives in ambiguous, fast-paced environments with a process-driven approach.
🎁 Benefits
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to dietary preferences
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