Technical Account Manager

Added
3 days ago
Type
Full time
Salary
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Related skills

programming saas mobile api solutions architecture

πŸ“‹ Description

  • Own the ongoing technical relationship across the customer lifecycle.
  • Serve as trusted technical advisor defining Braze tech strategy for TAM customers.
  • Drive value, retention, and product adoption through the lifecycle.
  • Manage named Enterprise/Strategic accounts with complex architectures.
  • Lead enablement and education to empower customer teams.

🎯 Requirements

  • 3-5 years client-facing TAM or related role (Implementation/Tech Support).
  • 3+ years in complex customer environments; knowledge of SaaS, Mobile, API, or Programming.
  • Excellent written and verbal communication; translate ideas to non-technical stakeholders.
  • Natural problem solver with curiosity; enjoys collaborating with teams.
  • Able to manage multiple priorities and stay productive in fast-paced settings.
  • Bilingual skills welcome (not required).

🎁 Benefits

  • Competitive compensation, may include equity.
  • Retirement and Employee Stock Purchase Plans.
  • Flexible paid time off.
  • Medical, dental, vision, life, and disability coverage.
  • Fertility benefits and equal paid parental leave.
  • Professional development with a yearly stipend.
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