Related skills
programming saas api architecture governance📋 Description
- Own the technical relationship for assigned accounts; act as trusted advisor.
- Drive adoption, value, and technical maturity of Braze within accounts.
- Manage a portfolio of Enterprise/Strategic accounts with complex needs.
- Instrument Braze across the stack and refine instrumentation over time.
- Facilitate use-case discovery and recommend solutions by architecture.
- Deliver enablement and education to empower customer teams.
🎯 Requirements
- 3-5 years in a client-facing TAM or related technical role.
- 3+ years in complex customer environments; knowledge of SaaS, Mobile, API, or Programming.
- Excellent written/verbal communication; translate tech concepts for non-technical stakeholders.
- Natural problem solver with high curiosity and team orientation.
- Maintain productivity, manage priorities, and work under time constraints.
- Bilingual skills are welcome but not required.
🎁 Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, and disability plans.
- Family services including fertility benefits and paid parental leave.
- Professional development via career pathing and a yearly learning stipend.
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