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wordpress ai performance lighthouse wordpress hosting📋 Description
- Own post-sale technical relationship for a named portfolio from go-live.
- Lead onboarding with handoff docs to ensure long-term success.
- Conduct regular Business Reviews (QBRs) to review health, trends, opportunities.
- Proactively monitor health signals and intervene before issues escalate.
- Serve as primary escalation path; own issues end-to-end with root-cause resolution.
- Drive WordPress health: audits, caching, PHP tuning, tailored recs.
🎯 Requirements
- 2+ years WordPress deep technical experience: core, DB, troubleshooting.
- Strong WordPress hosting/server-side performance knowledge.
- Excellent communication with technical and non-technical stakeholders.
- Experience managing a named post-sale account portfolio.
- Transitioning from reactive to proactive, health-driven portfolio.
- Fluency with AI tools for log analysis, audits, and reporting.
🎁 Benefits
- Health benefits for US staff (99% paid)
- 401(k) matching for US staff
- Life and disability insurance (100% paid)
- Work from home with home office setup
- Open vacation policy
- Hardware, software, books or conferences for learning
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