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integrations analytics customer success onboarding apis📋 Description
- Actively engaged with multiple partners across lifecycle
- Own onboarding strategy and ensure smooth technical implementation and launch
- Lead onboarding, integration, and go-live readiness
- Establish onboarding plans, timelines, and accountability
- Own end-to-end partner success, adoption, and growth
- Translate partner needs into product insights and roadmap
🎯 Requirements
- Must be able to learn and deeply understand product, business model and market
- Partner with customer and product teams to ensure LT and customers' needs are met
- Must be able to leverage technical expertise to drive sales conversations and outcomes
- Deep understanding of analytics to self-serve analytics/reporting internally and externally
- Experience in Technical Account Management, Customer Success Engineering, Solutions Consulting, or similar roles
- Strong technical aptitude with APIs, integrations, and workflows
🎁 Benefits
- Medical, dental, vision, 401(k) matching, life and pet insurance, PTO
- Hybrid schedule in Charlotte with three in-office days per week
- Culture focused on collaboration and rewarding innovation
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