Related skills
salesforce python tableau jira zendesk📋 Description
- Act as trusted technical advisor; deliver measurable business value.
- Manage accounts; develop tailored success plans and drive adoption.
- Master Samsara platform APIs, hardware, and software; troubleshoot.
- Own technical ticket lifecycle; handle escalations to resolution.
- Lead customer meetings from technical deep dives to quarterly reviews.
- Remote position open to candidates based in Canada.
🎯 Requirements
- 5+ years in technical, customer-facing role (e.g., TAM, solutions consulting, or CS).
- Bachelor’s degree in MIS, CS, or related field preferred, or equivalent experience.
- Technical literacy across hardware, software, and API integrations; AI interest.
- Customer-focused with a data-informed approach to needs and relationships.
- Strong English written and verbal communication; engages diverse audiences.
- Collaborative team player who thrives in fast-paced environments.
🎁 Benefits
- Flexible remote-working model; option to work in-person offices.
- Professional development stipend.
- Comprehensive health and parental leave plans.
- Career growth and cross-functional collaboration opportunities.
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