Act as trusted technical advisor to drive Samsara platform adoption.
Build enduring customer relationships by translating goals into technical solutions.
Lead cross-functional collaboration with Sales, Support, and Product teams.
Manage incident communications and drive timely resolutions.
Remote role open to candidates based in Mexico.

🎯 Requirements

5+ years in a technical, customer-facing role (TAM or CS).
Bachelor's degree preferred or equivalent professional experience.
Strong technical literacy across hardware, software, and API integrations.
Customer-focused with data-driven decision making and relationships.
Excellent English written and verbal communication.
Experience with Salesforce, Zendesk, Jira, Gong, Gainsight, Tableau; Python a plus.

🎁 Benefits

Flexible, employee-led remote work model.
Professional development stipend.
Comprehensive health and parental leave plans.
Equity opportunities for eligible roles.

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