Related skills
integrations customer success saas project management ai📋 Description
- Serve as named technical consultant for a book of customers.
- Deliver ongoing guidance to drive product adoption and value.
- Plan TAM engagements with timelines, milestones, and goals.
- Collaborate with Professional Services on complex integrations for high-value customers.
- Build plans and reports to optimize TAM hours and usage.
- Maintain advanced knowledge of Hootsuite and Talkwalker stacks and APIs.
🎯 Requirements
- Extensive enterprise project implementations & post-sales SaaS experience.
- Translate complex business needs into practical solutions; explain tech clearly.
- Customer-obsessed with strong communication and analytics; enterprise integrations.
- Process/project management for timelines, milestones, delivery.
- Problem solving with root-cause analysis.
- Open communication, collaboration, and results-oriented self-development.
🎁 Benefits
- Flexible remote work arrangement.
- Accommodations provided during selection process.
- Work with Hootsuite and Talkwalker tech; cross-team collaboration.
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