Related skills
powershell rest api windows server google cloud platform microsoft 365📋 Description
- Be the trusted technical advisor for AvePoint enterprise customers during platform integrations.
- Help customers maximize product adoption and ensure successful implementation and operations.
- Deliver prescriptive technical recommendations through the customer’s product operations lifecycle.
- Manage account activities and coordinate with internal teams to resolve escalations.
- Lead remote or onsite architectural design sessions and deployment planning with clients.
- Provide timely, clear communications and professional engagements by phone or email.
🎯 Requirements
- BA/BS in Computer Science or Engineering (required).
- Minimum 3+ years in technical software support, pre-sales engineering, or technical account management.
- Excellent written/verbal communication, organization, presentation, and stakeholder management skills.
- Strong troubleshooting skills and product operations knowledge.
- Familiarity with REST API development and integration patterns.
- Experience with Windows Server and Microsoft SQL Server; PowerShell proficiency.
- Knowledge of Microsoft 365 and Google Cloud Platform (GCP) architecture is a plus.
- Ability to work independently and in a highly collaborative team.
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