Related skills
salesforce javascript css html saas📋 Description
- Manage marquee accounts and ensure ongoing success with Contentsquare
- Host regular customer meetings to review progress and needs
- Champion customer needs with cross-functional teams across Contentsquare
- Handle escalation management for your accounts
- Drive product adoption by running light-education sessions
- Create and maintain a customer account plan and regular reports
🎯 Requirements
- 5+ years’ experience in enterprise customer support
- Strong communication and interpersonal skills
- Excellent written abilities and organizational skills
- Experience with customers across roles from ICs to C‑level
- Experience with JavaScript, HTML, CSS
- Bachelor’s degree in computer science/Information technology or equivalent
🎁 Benefits
- Hybrid and remote work policies
- Generous paid time-off
- Stock options for full-time employees
- Lifestyle allowance
- Employee Resource Groups
- Career development and mentorship
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