Related skills
documentation saas sql apis network protocols📋 Description
- Assist with the implementation and troubleshooting of technical services for public safety agencies.
- Analyze customers’ tech landscapes to recommend interfaces, migrations, and analytics.
- Guide stakeholders through requirements, solutioning, docs, configuration, mapping, and UAT.
- Track project schedules with stakeholders and support mitigations.
- Configure, schedule, and maintain containerized software across a multi-cloud environment.
- Update external technical docs to educate stakeholders.
🎯 Requirements
- Proven experience providing technical support for customers.
- Strong technical skills: network protocols, APIs, interfaces.
- SQL experience: writing and reading queries.
- Excellent verbal and written communication; strong client relationships.
- Familiarity with SaaS and back-end development.
- Must be based in NYC area; on-site in Jersey City, five days/week.
🎁 Benefits
- On-site five days/week in Jersey City/NYC area.
- Diverse, inclusive team culture.
- Reasonable accommodations available upon request.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!