Technical Account Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

azure networking postgresql mongodb change management

๐Ÿ“‹ Description

  • Own day-to-day relationship with Axon's key customers; build long-term partnerships.
  • Provide best practices and technical expertise to help stakeholders succeed with Axon.
  • Collaborate with cross-functional teams to influence product roadmaps and deployments.
  • Wear multiple hatsโ€”from project management to product expert to consultant.
  • Location: Riyadh, Saudi Arabia; hybrid role with remote and on-site visits.

๐ŸŽฏ Requirements

  • 5+ years IT support or deployment experience.
  • Experience with major city or enterprise customers; proven relationships and projects.
  • Local to Saudi Arabia; travel as needed; citizenship required for government data.
  • ITIL and Change Management knowledge; able to plan and document changes.
  • Databases: AWS RDS, SQL Server, PostgreSQL, MySQL, MongoDB.
  • Strong communication, analytical and problem-solving skills.
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