Related skills
data analysis customer success sql relational databases microsoft excel📋 Description
- Manage and nurture your designated client portfolio.
- Review feature impacts against customer needs.
- Configure Varicent solutions per customer requirements.
- Generate monthly performance and support metric reports.
- Analyze usage data and identify remedial actions.
- Help implement proactive maintenance and best practices.
🎯 Requirements
- 7+ years in IT consulting or enterprise software implementation.
- Bachelor’s degree or higher in a technical field.
- Experience with SQL and relational databases.
- Data skills including data manipulation and Microsoft Excel.
- Strong business communication skills.
- Experience gathering requirements and mapping to product capabilities.
🎁 Benefits
- Collaborative, diverse team environment.
- Growth and learning opportunities.
- Work with cutting-edge SaaS solutions.
- Global customer impact opportunities.
- Equal opportunity employer.
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