Related skills
reporting data analysis customer success sql relational databases📋 Description
- Assume expert role managing and nurturing your client portfolio.
- Review feature impact and align with customer needs.
- Configure Varicent solutions to customer requirements.
- Generate and communicate monthly performance and support metrics.
- Analyze usage data and identify remedial actions.
- Troubleshoot issues and share best practices to upskill the team.
🎯 Requirements
- 7+ years IT Consulting or Enterprise Software Implementation
- Bachelor's degree in a technical field or related business discipline
- Experience with Query-based Languages and Relational Databases
- Strong data skills: SQL, data manipulation, Microsoft Excel
- Excellent business communication and requirements gathering
- Empathize with customers across the software lifecycle; proactive
🎁 Benefits
- Diverse, collaborative, and innovative team
- Equal opportunity employer with a commitment to diversity
- Onboarding and ongoing training
- Clear growth opportunities and career development
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