Related skills
customer success sql relational databases requirements gathering microsoft excel📋 Description
- Manage and nurture your designated client portfolio as trusted expert.
- Assess impact of new features and fixes against customer needs.
- Configure Varicent solutions per customer requirements.
- Generate and share monthly performance and support metrics.
- Analyze usage data to identify remedial actions.
- Troubleshoot issues and advise on optimizations to upskill the team.
🎯 Requirements
- 7+ years of IT consulting and enterprise software implementation experience
- Bachelor’s degree in a technical field or related discipline
- Experience with query languages and relational databases
- Strong SQL, data manipulation, and Microsoft Excel skills
- Excellent time management and ability to meet deadlines
- Strong business communication
🎁 Benefits
- Innovate with purpose: build impactful customer solutions
- Join excellence: work with a diverse, collaborative team
- Shape the future: lead in revenue optimization
- Grow together: supportive environment
- Equal opportunity employer with accommodations available
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