Related skills
terraform aws python kubernetes ci/cd📋 Description
- Serve as primary technical contact post-sale for enterprise customers through lifecycle.
- Lead onboarding, guide integration architecture, and drive adoption.
- Conduct delivery reviews with VP Eng/CTO stakeholders and translate findings to strategy.
- Identify risks, blockers, and expansion opportunities; escalate to teams.
- Support renewals and expansion with technical credibility; provide risk context.
- Advocate for customers; translate patterns into product feedback and roadmap input.
🎯 Requirements
- 3+ years in TAM/CS Architect/Solutions Engineer or equivalent post-sale advisory.
- Hands-on with CI/CD: Buildkite preferred; Jenkins, GitHub Actions, CircleCI, TeamCity.
- Strong DevOps tooling: Terraform, Kubernetes, and AWS/GCP/Azure.
- Scripting in Bash, Ruby, Go, JavaScript, or Python; read/write/debug code with customers.
- Strong communication with VP/CTO-level stakeholders and engineering teams.
- Commercial awareness: renewals, churn risk, expansion.
🎁 Benefits
- Remote-first culture and work-life balance.
- Competitive compensation and benefits.
- Meaningful work with innovative engineering teams.
- Growth, learning, and career development opportunities.
- Supportive, collaborative team culture where your ideas matter.
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