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saas enterprise software project management apis security protocols📋 Description
- Lead multiple engagements to maximize customer value from Smartsheet.
- Advise on best practices and platform capabilities at scale.
- Develop and execute a comprehensive engagement and communications strategy.
- Perform quarterly reviews to confirm satisfaction and expand usage.
- Drive TAM renewals by leading business reviews and preventing churn.
- Present Smartsheet capabilities to teams and customers.
🎯 Requirements
- 5+ years of TAM or related client-facing experience.
- Technical knowledge of SaaS products and underlying tech.
- Familiarity with Smartsheet products (Core App, Bridge, Resource Management, etc).
- Strong written, verbal, and presentation communication skills.
- Experience configuring, customizing, and implementing SaaS apps.
- Understanding of security protocols, SSO, and APIs preferred.
🎁 Benefits
- Medical/vision/dental coverage for full-time employees.
- 401k match to 50% up to 6% of eligible pay.
- Monthly stipend to support work and productivity.
- Flexible Time Away Program plus Sick Time Off.
- US life insurance and short/long disability plans.
- Teleworking options from any registered location in the US.
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