Related skills
azure docker terraform bash aws📋 Description
- Act as technical advisor to 3 enterprise accounts; drive Datadog adoption.
- Lead enablement and adoption sessions across core product areas.
- Analyze IT operations environments and workflows; recommend improvements.
- Deliver technical reviews, health checks, and maturity assessments for QBRs.
- Escalate product issues and advocate for customer needs with Product/Engineering.
- Create executive summaries tying platform usage to business outcomes.
- Participate in TAM strategy sessions; share learnings and case studies.
🎯 Requirements
- 2+ years in technical customer-facing roles (TAM/SA/SRE/DevOps) in cloud/observability.
- Proficient with AWS, Azure, GCP; hands-on with infrastructure or app monitoring.
- Familiar with Python, Bash, Terraform, Chef/Puppet.
- Knowledge of CI/CD and containerization: Jenkins, GitLab, Docker, Kubernetes.
- Strong communicator; adapt messaging for technical or exec audiences.
- Self-directed; enable customers, triage issues, drive adoption.
- Willing to travel 25-30% as needed.
- Datadog or cloud monitoring experience a strong plus.
🎁 Benefits
- Best-in-breed onboarding program.
- Generous global benefits package.
- Mentor and buddy program for networking.
- RSUs and employee stock purchase plan.
- Continuous professional development and training.
- Inclusive culture with Community Guilds and Inclusion Talks.
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