Technical Account Manager 2 - Denver

Added
29 days ago
Type
Full time
Salary
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Related skills

docker terraform bash aws python

πŸ“‹ Description

  • Act as a technical advisor to 3 enterprise accounts for product adoption.
  • Lead enablement and adoption sessions across core product areas.
  • Analyze customers' IT Operations environments to optimize config and usage.
  • Deliver technical reviews, health checks, and account maturity assessments.
  • Escalate product issues and advocate for customer needs with Product/Engineering.
  • Create executive summaries linking usage to business outcomes.

🎯 Requirements

  • 2+ years in a technical customer-facing role (TAM/SRE/DevOps).
  • Hands-on with at least two public clouds (AWS, Azure, or GCP).
  • Scripting/automation: Python, Bash, Terraform.
  • CI/CD and container tools: Jenkins, GitLab, Docker, Kubernetes.
  • Excellent communication to technical and non-technical stakeholders.
  • Can work with minimal guidance on enablement and strategy; travel 25–30%.

🎁 Benefits

  • Best-in-breed onboarding program
  • Generous global benefits package
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, including Community Guilds and Inclusion Talks
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