Technical Account Manager 2

Added
23 days ago
Type
Full time
Salary
Salary not provided

Related skills

gitlab jenkins datadog javascript docker

๐Ÿ“‹ Description

  • Advise on technical support and product adoption for pre-sales, post-sales and renewals.
  • Analyze customers' IT operations and provide recommendations to maximize Datadog value.
  • Advocate for customers by understanding goals and use cases, suggesting changes and features.
  • Prepare for Monthly and Quarterly Business Reviews with customers.
  • Collaborate with product management, engineering and technical services to identify new features.
  • Continuously evolve best practices for technical adoption and customer success.

๐ŸŽฏ Requirements

  • Solid technical grounding with hands-on IT Operations experience.
  • Proficient with AWS, Azure or GCP.
  • Scripting skills: Python and JavaScript.
  • CI/CD tools: Jenkins and Gitlab.
  • Containerization: Docker and Kubernetes.
  • TAM experience with mid-market or enterprise cloud customers.

๐ŸŽ Benefits

  • Best-in-breed onboarding.
  • Generous global benefits.
  • Mentor and buddy program for networking.
  • RSUs and employee stock purchase plan.
  • Professional development and product training.
  • Inclusive culture with Community Guilds and Inclusion Talks.
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