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customer support security saas portuguese hrm📋 Description
- Provide Portuguese-speaking tech support to KnowBe4 customers in Brazil.
- Assist users with the KnowBe4 platform and training content.
- Troubleshoot platform issues and answer product questions.
- Communicate clearly with customers and document cases.
- Collaborate with the São Paulo-based Customer Support team.
🎯 Requirements
- Fluent in Portuguese with strong written and spoken skills.
- Previous experience in tech support or customer support.
- Clear communication and problem-solving abilities.
- Based in or able to work on-site in São Paulo, Brazil.
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