Related skills
cybersecurity product configuration system administration security awareness networking fundamentals📋 Description
- Assist customers with product-related issues and troubleshoot.
- Configure KnowBe4 products to fit customer environments.
- Manage and update support tickets to ensure timely resolution.
- Collaborate with teams to deliver effective security solutions.
- Learn KnowBe4 platforms and security concepts through training.
🎯 Requirements
- Currently enrolled in CS/IT/Cybersecurity.
- Strong written and verbal communication skills.
- Curiosity and problem-solving mindset.
- Familiarity with ticketing systems and support tools.
- Basic knowledge of cybersecurity concepts (phishing, social engineering).
- Willing to work in Clearwater office 4 days a week.
- Coursework in networking fundamentals or system administration is a bonus.
🎁 Benefits
- Paid internship.
- Comprehensive training and onboarding.
- Mentorship and growth opportunities.
- Professional development workshops.
- Ask Me Anything sessions with leadership.
- Bonuses and tuition/certification reimbursements.
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