Related skills
documentation log analysis incident management root cause analysis bug reporting📋 Description
- Own escalated incidents pre-classified as bugs.
- Conduct deep-dive root cause analysis and log review.
- Prepare engineering-ready bug reports with data and impact.
- Resolve issues with workarounds or fixes when possible.
- Collaborate with Engineering, Product, and QA to validate fixes.
🎯 Requirements
- Enjoys tackling complex technical problems.
- Proactive in seeking solutions and workarounds.
- Strong technical documentation and communication skills.
🎁 Benefits
- Fever 40% discount for personal use
- Free Candlelight Event voucher for two
- Wellhub membership: gym and wellness access (Silver plan)
- Medical insurance with GNP coverage
- Life Insurance (Mapfre) fully paid by Fever
- Savings plan (SURA): Fever contributes 5% of salary
- English Lessons provided by Babelia
- Aguinaldo: 15 days salary
- 20 days paid vacation per year after 6 months
- Parental leave: four weeks paid
- Birthday half-day off if birthday falls on a workday
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