Related skills
apis sdks messaging apis sms whatsapp📋 Description
- Investigate, troubleshoot, and resolve issues with Messaging APIs
- Communicate clearly with customers and internal stakeholders
- Proactively problem-solve and learn rapidly
- Capture knowledge for self-service customer resources
🎯 Requirements
- Bachelor's degree in Computer Science or equivalent
- Experience as a Support Engineer with APIs
- Experience with Messaging tech: SMS, SMPP, GSM, MMS, WhatsApp
- Experience supporting or integrating APIs and/or SDKs
- Strong written and verbal communication skills
- Experience with dev tools and languages (Python, Ruby, Node, Java, PHP)
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