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customer support training security awareness incident management human risk management📋 Description
- Provide technical support for KnowBe4 customers in Singapore.
- Coordinate cross-functional support to resolve issues quickly.
- Maintain docs and knowledge base for customer inquiries.
🎯 Requirements
- Experience in customer or technical support; strong communication.
- Bachelor's degree or equivalent experience.
- Ability to work in a security-focused environment.
- Familiarity with ticketing systems and incident handling is a plus.
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