Tech Support Coordinator (Fluent in English) (Hybrid in São Paulo, Brazil)
📋 Description
- Provide English-language tech support to customers
- Manage support tickets and track resolutions
- Coordinate cross-functional issue escalation
- Assist São Paulo team in a hybrid work setup
- Develop and maintain knowledge base articles
🎯 Requirements
- Fluent in English
- Experience in customer or tech support
- Strong communication and problem-solving
- Ability to work hybrid in São Paulo
- Customer-centric with attention to detail
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