Tech Ops Support Specialist

Added
2 days ago
Type
Full time
Salary
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Related skills

slack saas networking onboarding macos

📋 Description

  • Answer technical queries and questions in Slack
  • Help resolve issues face to face or via video call
  • Order laptops and peripherals
  • Deliver laptop onboarding sessions for new Monzonauts
  • Manage macOS devices with Jamf
  • Perform basic admin tasks across SaaS platforms

🎯 Requirements

  • You’re comfortable in a tech team with varied issues
  • You’re comfortable presenting technical info to groups
  • You’re passionate about helping people and inclusive support
  • You can communicate tech solutions to varied expertise levels
  • You’re experienced troubleshooting macOS
  • You have an understanding of basic networking

🎁 Benefits

  • Annual Leave: 34 days (incl. holidays)
  • €1,200 learning budget per year
  • Private healthcare
  • Pension: min 4%, matches up to 6%
  • Wellbeing benefits: mental health support and coaching
  • Flexible working hours
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