Lead a post-implementation team serving Veeva Quality Cloud customers
Hire, coach, and manage team performance
Act as Services Delivery Lead on multiple engagements, with up to 25% customer time
Balance supply and demand; staff right people; ensure delivery success
Identify billable work; drive productivity; enforce accountability
Manage escalations; support pre-sales; cultivate customer relationships

🎯 Requirements

5+ years of software services experience at a software vendor or consulting firm
2+ years in people management
Has grown and led a team of customer-facing software consultants
Operational excellence in leading services, including utilization and resource management
Travel up to 25% of the time

🎁 Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

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