Lead a post-implementation team that services customers of Veeva Quality Cloud.
Responsible for hiring, performance management, and mentorship.
Execute as a Services Delivery Lead for multiple engagements; up to 25% time with customers.
Staff and manage supply and demand; ensure delivery success.
Coach your team; create billable work to drive productivity and accountability.
Manage escalations and support pre-sales with other teams.

🎯 Requirements

5+ years of software services experience at a software vendor or consulting firm
2+ years in people management
Has grown and led a team of customer-facing software consultants
Operational excellence in leading Services including utilization and resource management
Ability to travel up to 25% of the time

🎁 Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

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