Lead a team of 3 Onboarding Managers for onboarding/everboarding of SMB clients.
Scale digital-led onboarding and tech touch, driving rapid adoption.
Own team performance metrics and activation targets for customers.
Partner with Sales, Support, Product for smooth handoffs and ongoing success.

🎯 Requirements

3+ years leading onboarding or CS in B2B SaaS.
Experience scaling onboarding strategies with hands-on client implementations.
Strong communication/presentation skills for non-technical audiences.
CRM systems like HubSpot, PM tools, Intercom, and analytics familiarity.
Data-driven, customer-empowered mindset.

🎁 Benefits

Competitive base pay + bonus potential
Generous medical, dental, vision plans; 100% premium covered
Flexible PTO (min 10 days/yr)
Remote work friendly
12 weeks paid parental leave for birthing parent; 6 weeks for partner
401(k) with company match

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot