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german saas ai b2b english📋 Description
- Own NRR for DACH: renewals, expansion, churn prevention, upsell
- Lead, coach, and develop the AM team through the CSM-to-commercial transition
- Hire and onboard AMs within 90 days to grow the team while managing daily ops
- Drive AI Voice Agent and AI Assist Pro as the primary expansion motion with ROI
- Set standards: pipeline cadences, renewal hygiene, risk management, coaching rhythms
- Represent DACH AM in cross-functional forums and contribute to EMEA best practices
🎯 Requirements
- Proven track record leading B2B SaaS AM/post-sale teams with NRR ownership
- Experience moving teams through model transitions: incentives, CSM-to-AM, scaling
- Hired and developed ICs in a high-growth environment, not inherited teams
- Strong operating discipline; build pipeline views leaders rely on and enforce standards
- Skilled at people leadership and customer engagement; coach and participate in key moments
- Fluent in German and English (hard requirement)
🎁 Benefits
- Growth opportunities in a fast-moving, high-growth team
- Work-life balance and a people-first culture
- Fast-learning environment and strong team spirit
- Global, diverse culture with 45+ nationalities
- Competitive salary and benefits
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