Related skills
risk management compliance quality assurance ai chatgpt📋 Description
- Translating strategy into action: set goals, workflows, and expectations.
- Manage AI-assisted workflows; document failures; refine safeguards.
- Review complex, high-risk cases; partner with ICs for policy outcomes.
- Run or contribute to huddles, calibrations, retros; capture decisions.
- Provide real-time coaching on case handling, tone, and policy interpretation.
- Monitor operational health: backlogs, SLAs, error patterns; raise risks.
🎯 Requirements
- Experience in Trust & Safety, Operations, or Risk where policy enforcement is central.
- Demonstrated experience as a team lead or mentor supporting others' performance.
- Fluency with AI-assisted workflows and tools (e.g., ChatGPT, Claude).
- Track record of risk-informed decisions with incomplete information; document rationale.
- Strong written and verbal communication; translate policies into guidance.
- Comfort with metrics and QA frameworks; reading dashboards and acting on insights.
🎁 Benefits
- Flexible work environment
- Competitive PTO
- 100% paid employee health benefits (medical, dental, vision)
- 401(k) with employer-funded match
- Sabbatical leave for employees with 5+ years of service
- Competitive paid parental leave and fertility/family planning reimbursement
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!