Related skills
gtm content strategy education instructional design knowledge base📋 Description
- Lead and coach Product Enablement and Customer Education teams; set priorities.
- Define roadmap for seller/buyer enablement (certifications, GTM kits, demos).
- Evolve enablement operating model across processes, tooling, rituals.
- Align enablement with Product strategy, launches, and PMM.
- Partner with Customer Marketing to embed enablement in webinars and campaigns.
- Own Learning Lab and Knowledge Base; curate content; support AI-ready onboarding.
🎯 Requirements
- Deep Aircall product expertise across Core, Integrations, and AI; translate to enablement.
- Experience enabling GTM teams, customers, or partners within Aircall.
- Exposure to Product Enablement, Sales Enablement, Customer Education, PMM, or CS motions.
- Skilled in instructional design and content creation for diverse audiences.
- Experience leading cross-functional initiatives with Product, PMM, and Customer Marketing.
- Strong communication and facilitation to explain complex product/AI concepts.
🎁 Benefits
- Growth opportunities as Aircall scales rapidly.
- Work-life balance and supportive culture.
- Fast-learning environment with entrepreneurial team.
- Diverse, multinational team and inclusive culture.
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