Related skills
compliance process improvement onboarding performance management team leadershipπ Description
- Direct point-of-contact for team inquiries; resolve escalated issues.
- Manage team performance through motivation, feedback, and regular check-ins.
- Monitor daily workflows to meet goals and stay compliant.
- Build and manage relationships with external partners.
- Identify workflow opportunities and drive process improvements.
- Disseminate information and provide training to direct reports.
π― Requirements
- Experience supervising a group or team of employees
- Strong leadership, mentoring, and development of employees
- Experience with performance management
- Proficiency in intake processes and FreedomCare systems
- Self-motivated with drive to exceed case targets and metrics
- Strong analytical, organizational, and time-management skills
π Benefits
- Medical benefits and retirement plans
- Wellness programs and ongoing learning opportunities
- Fun company events
- Inclusive, diverse workplace
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