Team Lead of Care Operations (CT - Hybrid)

Added
7 days ago
Type
Full time
Salary
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Related skills

compliance process improvement onboarding performance management team leadership

πŸ“‹ Description

  • Direct point-of-contact for team inquiries; resolve escalated issues.
  • Manage team performance through motivation, feedback, and regular check-ins.
  • Monitor daily workflows to meet goals and stay compliant.
  • Build and manage relationships with external partners.
  • Identify workflow opportunities and drive process improvements.
  • Disseminate information and provide training to direct reports.

🎯 Requirements

  • Experience supervising a group or team of employees
  • Strong leadership, mentoring, and development of employees
  • Experience with performance management
  • Proficiency in intake processes and FreedomCare systems
  • Self-motivated with drive to exceed case targets and metrics
  • Strong analytical, organizational, and time-management skills

🎁 Benefits

  • Medical benefits and retirement plans
  • Wellness programs and ongoing learning opportunities
  • Fun company events
  • Inclusive, diverse workplace
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