Related skills
project management leadership hospitality operations mobile tools📋 Description
- Manage hospitality ops in your zone, overseeing 2–3 Hospitality Ops Managers and Coordinators
- Own owner relationships for a subset of homes as Hospitality Ops Manager
- Set team schedules within your zone to support guests and owners sustainably
- Ensure homes in your zone are consistently functional, clean, and stocked (FCS)
- Lead the team to deliver exceptional guest experiences and prompt resolution of in-stay issues
- Monitor field team productivity, task completion, and inspection coverage
🎯 Requirements
- 5+ years in hospitality, operations, or property management
- Experience leading frontline or field teams in high-volume, service-focused environments
- Strong organizational and leadership skills
- Comfortable using mobile tools and task management platforms
- Attention to detail and commitment to brand standards
- Calm under pressure and responsive to guest or owner escalations
🎁 Benefits
- Generous PTO Policy
- 12 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Health, dental, and vision insurance
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