Lead day-to-day hospitality operations for zone of ~100–120 homes
Manage 2–3 Hospitality Ops Managers and a team of Coordinators
Own relationships with owners for a subset of homes; act as Hospitality Ops Manager
Set team schedules within zone to support guests and owners sustainably
Ensure homes are functional, clean, and stocked (FCS)
Lead the team to deliver exceptional guest experiences and resolve issues promptly

🎯 Requirements

5+ years in hospitality, operations, or property management
Experience leading frontline or field teams in high-volume, service-focused environments
Comfortable using mobile tools and task management platforms
Attention to detail and commitment to brand standards
Calm under pressure and responsive to guest or owner escalations
Valid driver's license and reliable transportation required

🎁 Benefits

Generous PTO Policy
12 Paid Holidays
Volunteer Time Off
Paid Parental Leave
401k Program
Health, dental, vision insurance and more

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