Related skills
process improvement excel vendor management leadership operations management📋 Description
- Lead and mentor a team of 3 direct reports and ~18 indirects
- Own end-to-end debt recovery operations in Germany and Austria (DACH)
- Manage daily workflows: emails, calls, payments and handovers
- Drive debt recovery efforts across the DACH markets
- Build a data-driven culture with KPI-based decisions
- Manage external Debt Collection Agencies to ensure standards
🎯 Requirements
- 3+ years in Collections/Financial Services with 1+ year leadership
- Thrives under pressure with multiple priorities
- Analytical mindset; proficient with Excel and data analysis
- Hands-on, proactive leadership; able to get things done
- English and German language skills (Native/C1 essential for DACH)
🎁 Benefits
- BVG monthly discount for Berlin commute
- Mental health support with Nilohealth
- 1 paid volunteering day per month
- Urban Sports Club for physical health
- Annual learning budget of 750€
- Exclusive Grover Tech discount for you and loved ones
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