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data analysis google workspace microsoft office leadership dashboards📋 Description
- Hire and lead a team with performance management and HR tasks
- Monitor dashboards and drive team KPIs
- Make volume-based decisions to serve customers
- Lead team huddles to align with Oscar's mission and values
- Champion an inclusive culture aligned with Oscar's values
- Lead continuous improvement of production workflows
🎯 Requirements
- 2+ years in fast-paced operations or customer service
- 2+ years of direct people management
- 2+ years using data and metrics to drive improvements
- Strong verbal and written communication skills
- Experience with teams in multiple locations and disciplines
🎁 Benefits
- Medical, dental, and vision benefits
- 11 paid holidays and paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements
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