Team Lead - CDD Direct Customer Onboarding EMEA

Added
12 hours ago
Type
Full time
Salary
Salary not provided

Related skills

risk management process improvement onboarding kyc aml

πŸ“‹ Description

  • Lead and develop onboarding and risk assessment teams.
  • Monitor KPIs and SLAs to ensure timely, high-quality onboarding.
  • Coach and review team performance; support development.
  • Drive process improvements across Compliance, Product and Sales.
  • Use data to inform decisions and measure impact on efficiency and risk.
  • Collaborate with regional/global teams to share best practices.

🎯 Requirements

  • 2-5 years of formal people management in risk, operations or compliance.
  • Strong AML, KYC, PCI knowledge and internal controls.
  • Highly detail-oriented, organized, able to multitask.
  • People-focused; proven ability to grow individual contributors.
  • Independent yet collaborative; excels cross-functionally.
  • Data-driven with analytical and stakeholder management skills.

🎁 Benefits

  • Office-first role based in Amsterdam; in-person collaboration.
  • Inclusive culture that values ownership and growth.
  • Transparent hiring process with timely updates.
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