Related skills
crm people management customer experience team leadership store management📋 Description
- Customer focused; nurture welcoming env for customers and team.
- Deliver engaging, memorable store experiences; inspire team.
- Be culturally connected; relate Mulberry to life and art.
- Develop and maintain customer relationships using instore CRM.
- Build a high performing, diverse team; champion equity and inclusion.
- Drive store growth; deliver operational excellence.
🎯 Requirements
- Leadership experience in retail/store teams
- Strong customer service and relationship skills
- Ability to manage CRM tools and store operations
- Collaborative, inclusive mindset; open to feedback
- Commercial mindset with focus on growth and efficiency
- Aligned with Mulberry values and sustainability ethos
🎁 Benefits
- Product allowance
- Staff discount and exclusive access to staff sales
- Pension contributions and life assurance
- Training and opportunities to develop
- x2 paid volunteering days per year
- Help@Hand wellbeing service access
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