Related skills
salesforce osha msha regulatory documentation government databases📋 Description
- Review and action complex supplier account change requests with accuracy.
- Lead day-to-day escalation for Account Changes Analysts as SME.
- Provide coaching to support team performance and ensure quality work.
- Assist onboarding and training of new team members; reinforce processes and quality.
- Support QA by reviewing work, identifying trends, and recommending improvements.
- Model professionalism and customer-focused behaviors; partner with leadership.
🎯 Requirements
- Clear and diplomatic verbal and written English communication.
- Strong Salesforce proficiency and supplier account processes.
- Deep OSHA recordkeeping knowledge and ability to interpret guidance.
- Ability to research global regulatory records (USA/UK/Australia).
- Leadership by influence; mentor peers and support team performance.
- Excellent problem solving and decision making for complex changes.
🎁 Benefits
- Hybrid work schedule: 3 days in office, 2 days remote.
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