Senior Manager, Business Intelligence

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!.

This role is hybrid requiring 2 days in office per week in our San Francisco or New York City offices. 

About the Team:

The Business Intelligence team is responsible for leading company-wide business insights, while creating an environment of trusted resources that lead to better data-driven decisions. The team focuses on enterprise-level reporting and visualizations, analyzing business performance, and driving strategic recommendations. Our goal is to empower our end-users to make informed business decisions by providing access to trusted and reliable data. 

About the Role:

Taskrabbit is seeking a Senior Manager of Business Intelligence to lead a high-performing team focused on transforming data into actionable insights across the business. In this role, you will shape the analytical roadmap, identify key growth and optimization opportunities, and influence initiatives across the company. You will partner closely with our Regional Leadership, Marketing, Finance, Taskers Operations, Partnerships, and Customer Service teams to drive the adoption of scalable data models, reporting solutions, and actionable insights. The ideal candidate has a strong blend of technical expertise, business acumen, and leadership skills.

Join us in transforming lives, one task at a time.

What You'll Work On:

• Lead and mentor a high-performing team of analysts, fostering a culture of curiosity, accountability, and innovation
• Partner with senior leadership to frame complex business problems, develop OKRs, and guide data-informed decision-making
• Collaborate with stakeholders across Regional Leadership, Marketing, Finance, Taskers Operations, Partnerships, and Customer Service to build dedicated data models and reporting that support critical business processes and goals
• Translate complex data into clear, compelling visualizations and narratives for executive audiences (primarily in Sigma)
• Establish and promote best practices, standards, and design principles across the team
• Create a strategic roadmap for the business intelligence team and guide the team toward implementation
• Oversee the development and automation of scalable reporting frameworks to improve operational efficiency and strategic visibility
• Champion data governance and integrity by working closely with the engineering, product, and finance teams to ensure accuracy, accessibility, and consistency of data assets, while managing business definitions and technical logic
• Partner closely with Data Leaders, including Data Engineering and Data Science, to improve foundational data models that support analytics and reporting, and establish best practice procedures in creating data models within our warehouse and visualization tools 
• Stay current with emerging BI trends and technologies, and continuously evaluate and recommend new tools, technologies, and practices to improve the company’s analytics capabilities

Your Areas of Expertise:

• A BS/MS in economics, mathematics, statistics, or equivalent analytical experience
• 10+ years of experience using analytics to drive key business decisions across business intelligence, strategy and analytics, marketing, operations, and/or finance
• Significant experience building data visualizations to inform business decisions (e.g., Sigma, Tableau, etc.)
• Expertise in data modeling, ETL processes, and database management (eg., dbt, FiveTran, SQL)
• Ability to present information in a digestible, actionable manner to both technical and non-technical stakeholders
• Experience managing a team to organize, prioritize, and meet deadlines
• Expertise in gathering, distilling, and providing requirements to technical engineering and data teams

Nice to Have's: 

• An understanding of the dynamics underlying a two-sided marketplace
• Experience working for a global brand
• Python programming skills
• Technical understanding of data warehousing/data pipelining solutions

 Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $140,000 - $194,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. 

You’ll love working here because:

• Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. 

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.